Test results arrive electronically into the practice each day. Abnormal results will usually be communicated to you by the doctor or the practice staff.
Normal results may not be reported to you but will always be available over the telephone or at reception.
Please telephone 01603 977 477 after 11am when the staff will have more time to help:
Please note that the receptionists can only give you the doctor’s message.
The practice has a strict policy regarding confidentiality and data protection. We will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results. If you think this may apply to a member of your family please write to us with the details.
Young Adults Aged 14 Years and Over
From the age of 14 years onwards an individual is deemed a young adult. This means they have the right to choose if they want to consult a doctor, order repeat prescriptions and receive medical test results independently and confidentially.
To enable this, the Practice will provide these young adults with user names and passwords so that they can request their own prescriptions online.
If they have tests done, they can obtain their own results, from the surgery.
If however, a young adult would prefer a parent to obtain the result on their behalf, they should make this clear to the clinician at the time of the test. This consent will then be recorded on their medical records so that Practice staff know who they have permission to give the result to.